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 Shipping and Insurance

 

18 Carati.com ™ will only ship to ( and therefore accept orders from ) a selected list of countries including all EU countries as well as many extra EU countries such as Japan, USA and Canada.

Customers whose country of residence is not included in the above list will not be able to complete their registration on 18 Carati.com™ website and, therefore, to make any orders or payments.

Shipping and full “door to door” insurance costs are always included on prices.
18 Carati.com ™ does not ship to mail boxes.

All goods must be signed for by an adult aged 18 years or over on receipt.

Customers are responsible to carefully check the packages upon arrival and , in particular, to check if the package has visible signs of openings. In this case we advice to reject the parcel and to contact us immediately

 

Destination

Item type

Courier

Insurance

Shipping costs

 

 

 

 

 

Italy

Diamond jewellery

full, included

Free

Rest of the world

Diamond jewellery

full, included

Free

Italy

Gold/Silver jewellery

Registered mail

full, included

Free

Rest of the world

Gold/Silver jewellery

Registered mail

full, included

Free

 

Order Tracking

every time an order is shipped we publish the relevant tracking number ( Airway bill ) on your account page .
To view this number just log in with your name and password and you will be able to :

  • check the status of your order
  • click the tracking number to track your order

Please call us to check the status of your order or to request tracking numbers of packages or for any questions. Please allow at least 12 hours from shipment for publishing the tracking number.

 

 
 
 
 
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